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- +48 89 544 94 40
- wika@wika.pl
Conditions of Use Wika.pl online
1. Terminology
2. General Provisions
3. Consent to the processing of personal data
4. The technical requirements necessary to work with the ICT system
5. Delivery and form of payment
6. The powers Client who is a consumer: the return / exchange / complaint
7. The provisions on business
8. Invoicing
9. Final Provisions
I. Terminology
The names used herein have the following definitions of the concept:
1. WIKA conducting business under the name WIKA WOJCIECH PRZEMIENIECKI , ul. Jaroszyka 3, 10-687 Olsztyn Poland, VAT PL7391084156
2. "Client" - natural person who is a consumer or an entrepreneur, a legal person or an organizational unit without legal personality, placing an order for the selected articles offered by Wika.
3. "Account" - marked individual name (login) and password given by the Client collection of resources in the ICT system, in which data are collected customer.
II. General Provisions
1. These Regulations sets out the rules for the conclusion and execution of the contracts for the sale of goods offered by Wika through the online store www.wika.pl, hereinafter referred to as "Store".
2. The Regulations is aimed at both consumers and entrepreneurs using the Store (with the exception of Chapter VI. Rules of Procedure, which is addressed only to entrepreneurs).
3. To make a purchase you need to register on the website: www.wika.pl. During registration, the Customer sets a password to your personal account. Passwords should not be disclosed to anyone. Customers registered log in to your account, your username and password.
4. Using the Customer Account is free.
5. After you log on, add the selected item to the cart, fill the order and send it by selecting appropriately marked box at the store.
6. Prices of goods are expressed in Euro and are gross prices (including VAT). If a VAT invoice is required at the customer's VAT registration. For consumers who are not yet entrepreneurs enter the VAT number is not mandatory.
7. We reserve the right to change:
- commodity prices;
- introduction and removal of goods;
- carrying out changes
- introduce and cancel promotions
8. In case the customer after the order has decided to make changes, you should immediately contact the store, to agree and implement changes in the order.
9. Acceptance of these Terms and Conditions you consent to the processing of personal data. Store customers' personal data are confidential. Will be processed by the store while maintaining safety requirements specified in the Act of 29 August 1997. Protection of Personal Data (Dz. U. 2002. No. 101, item. 926, as amended. D.). According to the Act customer you have the right to inspect their personal data, making them an update and correct and make a request to stop their use at any time.
10. The newly registered customer is entered into the database newsletter. The customer can at any time opt out of receiving the newsletter. In this case, enough to send a statement used to: WIKA, ul. Jaroszyka 3, 10-687 Olsztyn Poland.
11. These Regulations are an integral part of each concluded by the store of contracts, unless the parties agree otherwise in writing to be valid. Writing under pain of invalidity also require any declaration of intent aimed at the conclusion of the contractual relationship.
12. Registration in the store constitutes acceptance of these Terms and Conditions.
III. Consent to the processing of personal data
1. Acceptance of these Terms and Conditions you consent to the processing of personal data. Store customers' personal data are confidential. Will be processed by the store while maintaining safety requirements specified in the Act of 29 August 1997. Protection of Personal Data (Dz. U. 2002. No. 101, item. 926, as amended. D.). According to the Act customer you have the right to inspect their personal data, making them an update and correct and make a request to stop their use at any time.
IV. The technical requirements necessary to work with the ICT system, which is used by Shop
1. Store using the functionality necessary to meet the following technical requirements:
a) having a computer, laptop or other media device with Internet access;
b) access to electronic mail;
c) use of the web browser Mozilla Firefox in version 11.0 and higher or Internet Explorer version 7.0 and higher, Opera 7.0 or higher, Google Chrome version 12.0.0 or higher;
d) the use of the screen resolution of at least 1024x768;
e) inclusion in the web browser the possibility of writing cookies and Javascript.
2. The parties may terminate the use of the account at any time by mutual agreement. The customer may also terminate your use of the Account without indicating reasons by sending an appropriate statement to: WIKA Jaroszyka 3, 10-687 Olsztyn Poland. The agreement in this case is terminated after 7 days from the date of declaration of will its termination, unless the parties agree a shorter period of notice.
3. In the case of a Client who is a consumer shop at the same time may terminate your use of the Account only when the customer grossly or persistently infringes Regulations, after unsuccessfully at least once a call to stop or remove the violations within the specified period by the store. In such a situation, contract for the use of the account concluded with the Client being a consumer is terminated after 14 days from the date of submission by the store appropriate declaration of will of termination, the contract for the use of the account concluded with the Client a non-consumer, shall terminate upon the deposit of the notice by the Store .
4. The customer is obliged to use the Shop in a manner consistent with the law and morality whereas respect for personal rights and intellectual property rights of third parties.
5. The customer is obliged to input consistent with the facts.
6. Customer spaces non-delivery of illegal content.
V. Delivery and payment method
1. After placing the order, choosing the shipping method and paying, the goods will be shipped within 24 hours. In the absence of the ordered goods in the warehouse, the customer will be immediately informed about this fact. Then the customer may withdraw from the contract or wait for the order to be processed according to the agreed completion date. In the event of cancellation, the payment for the order will be refunded immediately.
2. After placing the order, you will see the delivery cost for orders up to 5 kg (for parcels over 5 kg we will inform you about the delivery costs):
1.1 AUSTRIA, CZECH REP., GERMANY, HUNGARY, GREAT BRITAIN, ROMANIA
15€ - UPS STANDARD 3-4 DAYS
30€ - UPS EXPRESS 1-2 DAYS
1.2 BULGARIA, ESTONIA, FRANCE, ITALY, IRELAND, LATVIA, LITHUANIA, LUXEMBOURG, NETHERLANDS, PORTUGAL, SLOVENIA, SPAIN
17€ - UPS STANDARD 3-4 DAYS
33€ - UPS EXPRESS 1-2 DAYS
1.3 CROATIA, DENMARK, FINLAND, GREECE, NORWAY, SWEDEN, SWITZERLAND
19€ - UPS STANDARD 3-4 DAYS
37€ - UPS EXPRESS 1-2 DAYS
UPS EXPRESS: FOR PAID ORDERS PLACED TILL 12.00
If you not sure the weight: place the order, don't pay, write to us wika@wika.pl wait for information from us with cost of delivery.
Payment in advance:
a) on bank account: in € PL42 2490 0005 0000 4600 9889 6893 SWIFT: ALBPPLPW
b) by credit card: send all card details to wika@wika.pl name, number, valid, CVV
c) by PayPal you have to add 3,3% of commission
6. * If the payment by credit card is to be made without the presence of the card owner (MDE), complete the attached form and send it to the fax number
+ 48 89 544 94 49
VI. Powers of Client who is a consumer refund / exchange / complaint
1. The client who is a natural person performing a legal act not directly related to its business or professional activity (consumer), may withdraw from the contract without cause, by making a written statement to that effect within fourteen days from the date of taking things in possession. After that deadline, the right to cancel the contract expires. To comply with this deadline, you must send a statement before its expiry at the following address: WIKA Jaroszyka 3,
10-687 Olsztyn or sending an appropriate statement by e-mail: wika@wika.pl
2. In the event of use by the consumer to withdraw from the agreement in the form of electronic shop immediately send the consumer an acknowledgment of receipt of the notice of withdrawal from the contract.
3. The customer making a declaration on the withdrawal should take the form of return / exchange.
4. In the event of cancellation by the customer of the Agreement shall be considered null and void and the customer is released from any obligations. No later than within 14 days from receipt of the declaration client of withdrawal and return of goods purchased by the customer. Shop reimburse the cost of purchased goods and shipping goods to the customer. Shop reimburse the costs of delivery to the customer to the amount corresponding to the normal mode of delivery najtańszemu offered by the store, referred to in Chapter IV. paragraph. 4. Costs of returning the purchased goods to the store charged to the consumer. If the customer has made any prepayments, are from them statutory interest from the date of prepayment. Shop for reimbursement of payments made using the same payment methods that have been used by the client in the initial transaction, unless the customer has consented to another solution. In case the customer has agreed to another method of payment does not incur any related charges. Shop Customer certifies in writing to return the benefit.
5. In the case where the shop is not suggested that he receives favor from the consumer, may withhold the reimbursement payments received from the consumer to the receipt of the items back.
6. if the consumer rights referred to in paragraph. 1. The consumer is obliged to pay the trader immediately, but not later than within 14 days from the date on which withdrew from the contract, unless the trader has offered that he receives the benefit. To meet the deadline just return things before its expiry.
7. The right of withdrawal referred to in paragraph. 1. not granted to the consumer in respect of contracts whose object of the provision made by the consumer's specifications:
a) severed at the order: materials, tassels, feathers, trimmings;
b) open packages zircon (single grossy stones);
c) adorned on request, eg. shirts, belts;
d) shoes on special order;
e) dance costumes sewn to size;
8. Client being a consumer can make a complaint regarding non-performance or improper performance of the contract, as well as the incorrect calculation of receivables from its benefits.
9. In order to consider the complaint, customer should send the purchased item to the address of WIKA ul. Jaroszyka 3, 10-687 Olsztyn Poland together with a completed complaint form. In the case of a complaint concerning the incorrect calculation of receivables from the subject of the contract must be sent as a letter to the following address: WIKA Jaroszyka 3, 10-687 Olsztyn Poland.
10. Shop is obliged to respond to the complaint within 14 days of its receipt. In a situation where the complaint will contain deficiencies Shop for perceived shortcomings inform the Customer in writing and call him within 14 days of its receipt to supplement. After the expiry of the deadline the complaint will remain unexamined. When you agree to remove the deficiencies within a time limit Shop will address the complaint within 14 days of its receipt.
11. Complaints are not subject:
for dancing shoes: mechanical damage caused during the use of shoes, for example. abrasions, clashes, tear, cuts, etc., as well as natural wear shoes, for example. boot soles, the start of shoe heels, wiping pads, discoloration resulting from soaking or own sweat, strain due Fit shoes to feet unless they are caused by defect of the purchased goods.
for shirts dance: discoloration of the material resulting from washing a shirt in accordance with specific instructions.
12. Goods returned or exchanged should not have traces of usability for example. Perspiration, perfume, cream, etc.
13. For customers who are consumers any costs arising from the complaint shall be borne Shop.
VII. Provisions relating to entrepreneurs
1. This Chapter Regulations and the provisions contained therein do not relate exclusively to customers who are also consumers.
2. In the case of clients referred to in paragraph. 1, the Seller has the right to restrict the available methods of payment, including require prepayment in whole or in part, regardless of the chosen payment method by the customer in the order form and the fact that the conclusion of the contract of sale.
3. The products subject to the sales contract concluded with the Client referred to in paragraph. 1. remain the property of the Seller to pay the price and delivery costs under the contract of sale.
4. With the publication by the store the goods carrier to pass to the Customer referred to in paragraph. 1. the benefits and burdens associated with the item and the risk of accidental loss or damage to goods. Shop in this case shall not be liable for any loss, loss or damage resulting from its acceptance for carriage until its delivery to the Client and for delay in the carriage of the consignment.
5. If you send the merchandise to the customer by the carrier customer, referred to in paragraph. 1. is obliged to examine the shipment at the time and in the manner adopted for consignments of this kind. If it finds that during transport there is a loss or damage, is obliged to perform all actions necessary to determine the liability of the carrier.
6. Responsibility Store in the Customer referred to in paragraph. 1, irrespective of its legal basis, it is limited - both in a single claim, as well as any claims in total - to the amount paid the price and delivery costs under the contract of sale. There is only liable for typical damage predictable at the time of concluding the contract and shall not be liable for loss of profit in relation to the Client referred to in paragraph. 1.
VIII. Giving invoices
1. Invoices legal person (company) Shop for issues not later than the 15th day of the month following the month in which the delivery of the goods upon presentation of a receipt from the cash register.
2. There shall issue an invoice to an individual (if a request is received after the expiry of the month in which the goods were delivered) within 15 days from the date of the request.
3. There is not obliged to issue an invoice if the request of its issue will be reported after 3 months from the end of the m-ca where the goods were delivered.
IX. Final Provisions
1. We reserve the right to make changes to the Regulations of the important reasons, in particular in the event of changes in applicable laws, changing ways of payment and delivery or change of address Store. Any changes to the Rules of the customer will be informed by the store through e-mail.
2. Revised Terms of associated client, if informed of the change in the manner described in paragraph. 1 and did not terminate the agreement within 14 days of receipt of the notification.
3. Amendments to the Regulations shall in no way prejudice the rights acquired clients who are also consumers and users of the Shop before the entry into force of the amendments of the Regulations. In particular the amendments to the Regulations will have no impact on the already placed orders and concluded, realized or executed contract of sale.
4. With the exception of contracts concluded with the consumer, any disputes arising during the implementation of the order, where the parties do not resolve previously taken amicably through negotiations, will be subject to the competent court for the seat Store.
5. In matters not covered by these regulations are applied: the Act of 23 April 1964. Civil Code (Dz. U. of 1964. No. 16, pos. 93, as amended. D.) Of the Act of August 29, 1997 r. on the Protection of Personal Data (Dz. U. 2002. No. 101, item. 926, as amended. d.) and the Act of 18 July 2002. on the provision of electronic services (Dz. U. No 144, item. 1204, as amended. d.). To the agreements concluded with consumers in addition, the provisions of the Act of 30 May 2014. On consumer rights (Dz. U. of 2014. Pos. 827, as amended. D.).
